Privacy Policy

Effective Date: April 3rd, 2023

At Manticore Detailing, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our housekeeping and car detailing services, access our website, or engage with us in any manner. Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

We may collect the following types of personal information when you use our services or interact with our website:

  • Contact Information: Name, email address, phone number, and physical address.

  • Service Information: Details about the services you request and any specific requirements.

  • Payment Information: Credit card information or other payment details.

  • Usage Information: Information about your use of our website and services, including IP addresses, device information, and browsing history.

  • Communications: Records of your correspondence with us, including emails, chat messages, and phone calls.

  • Feedback: Feedback, reviews, or survey responses regarding our services.

  • Location Information: We may collect your location information if you enable location services on your device.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To deliver the housekeeping and car detailing services you request.

  • Billing and Payments: To process payments, send invoices, and manage your account.

  • Communication: To communicate with you regarding service updates, appointments, and inquiries.

  • Customer Support: To respond to your inquiries, requests, or concerns.

  • Marketing: To send you promotional offers, newsletters, and updates (you can opt out at any time).

  • Improving Services: To enhance and improve our services, website, and user experience.

  • Compliance: To comply with legal requirements and enforce our policies.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party service providers who assist us in delivering our services.

  • Legal Obligations: To comply with legal requirements, enforce our policies, or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

4. Security and Retention

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

5. Your Choices and Rights

You have the right to:

  • Access and Correct: Access and correct inaccuracies in your personal information.

  • Delete: Request deletion of your personal information, subject to legal obligations.

  • Opt Out: Opt out of marketing communications at any time.

  • Data Portability: Request a copy of your data in a commonly used format.

  • Withdraw Consent: If processing is based on consent, withdraw your consent at any time.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on our website to collect usage data. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at (386) 227-7839.

By using our services or accessing our website, you consent to the terms of this Privacy Policy.